配送ポリシー

Version dated September 7th, 2024

In accordance with the French Consumer Code, the delivery of ordered products will occur within the time frames communicated by BAFDI, or at the latest, within thirty (30) days from the order date, subject to full payment.

Delivery Zone: Tangible items purchased on the Site can only be delivered to the following countries:

Australia

Austria

Belgium

Canada

France

Germany

Ireland

Italy

Japan

Netherlands

New Zealand

Portugal

Singapore

Spain

Sweden

Switzerland

UK

USA

Orders cannot be placed for shipping addresses outside this Delivery Zone. For security reasons, BAFDI will not process orders to post office boxes, hotels, business addresses, university campus addresses, or Cedex addresses. Products are shipped to the shipping address provided by the customer during the ordering process.

Delivery of Digital Download Items: Digital items are delivered instantly upon purchase, with immediate full access granted.

Delivery of Print-on-Demand Items: For items in the Exclusive collection, the estimated delivery timeframe is 2-5 business days for US orders and 10-30 business days for international orders.

Shipping Costs: 

Delivery of physical and digital items ordered on the site is provided by BAFDI free of charge, regardless of the order amount.

Print-on-demand items are shipped via standard delivery starting at $4.75, with the specific cost calculated at checkout.

Delivery Times

Delivery times commence from the shipment of the order by our partner manufacturer, as confirmed by an order shipment notice sent via email to the customer.

  • For Tangible Items:
    • Orders are processed and shipped within 4-10 business days. Please note that orders are not shipped or delivered on weekends or holidays. During periods of high order volumes, shipments may be delayed by a few days. Please allow additional time for delivery during these periods. If there is a significant delay in your order, we will contact you via email.
  • For Intangible Items in the Digital Download Collection:
    • Delivery is instant upon purchase, with immediate full access granted.
  • For Print-on-Demand Items in the Exclusive Collection:
    • The estimated delivery timeframe is 2-5 business days for US orders and 10-30 business days for international orders.

Wrong Address Disclaimer:

  • Wrong Shipping Address:
    • It is the customer’s responsibility to ensure the correct shipping address is provided. Contact us immediately if you believe you have entered an incorrect shipping address.
  • Wrong Email Address:
    • It is the customer’s responsibility to ensure the correct email address is provided. Contact us as soon as possible with the correct email address to ensure you receive your purchased item.

Undeliverable Orders: Orders returned to us as undeliverable due to incorrect shipping information are subject to a restocking fee to be determined by us.

Lost/Stolen Packages: BAFDI is not responsible for lost or stolen packages. If tracking information indicates that your package was delivered and you have not received it, please report to local authorities.

Return Request Days: BAFDI allows returns within 14 days. Items should be returned unopened and unused.

Out of Stock Items: In the event of an out-of-stock item, BAFDI will wait for all items to be in stock before dispatching.

Import Duty and Taxes: Customers are responsible for settling any import duties and taxes upon arrival in the destination country.

Acceptance: By accessing our site and placing an order, you willingly accept the terms of this Shipping Policy.

Contact Information: If you have any questions or comments, please reach out via the following contacts:

Phone number: +33 0954758951

Email: hello@aureatoir.com

Address: 60 rue François Ier, 75008, Paris, France, 75008 , France